Privacy Policy

Our online store is committed to improving our services as much as possible. We record and store some of the information we collect about your preferences made on our website, which you voluntarily provide to us. We do this in order to improve your customer experience and caterer sales.

We may use the information we collect to: a) provide you with an improved user experience, including personalizing the website, recommending relevant products, updating personal information, facilitating future payments, b) provide the sale as such, including but not limited to payment transactions and delivery, c) other features of our online store without limitation.

The information we collect.

We record your personal information including, your preferences, IP address, phone number, email address, shipping address, billing address, credit card information, age and gender.

We do not share your personal information with third parties under any circumstances, other than to provide specific services necessary to fulfill our obligations to you. All information is stored on secure servers and is secured using Secure Sockets Layer (SSL) for sending and accessing the site.

Your data is protected from unauthorized access and manipulation. When you delete your personal account, all of your personal information is erased, including your credit card information and email address.

Why we collect your information

We collect information that you create when you access our website and that you voluntarily provide to us on our website. We may use it for the following purposes:

- To create a personal account for you at grandebeaute.com ;

- to improve the customer experience, including, personalizing the website, recommending relevant products, updating your personal information, facilitating future payments, language customization, email reminders, chat support, and checkout;

- complete payments;

- to enable us to send you promotional communications, including but not limited to emails, SMS and push notifications in accordance with your subscription;

- to enable returns and exchanges;

- so that we can contact you in the event of any problems with your payment;

- so that we can contact you in case of any problems with the delivery of the product;

- So that we can recommend your personalized products based on your preferences;

- So that we can communicate with you in your preferred language;

- So that we can offer you new services to meet your needs;

- So that we can offer you new products that meet your needs;

- So that you can send us inquiries and complaints.

How often we communicate with you

We can send you automated personalized messages, manual group messages, and manual personalized messages.

Automated personalized messages

We may send you automated personalized messages related to the status of your personal account at grandebeaute.com and your orders, including but not limited to the following automated personalized messages:

- a confirmation message during your registration at grandebeaute.com ;

- A confirmation message during your successful registration at grandebeaute.com

- A confirmation message when someone tries to reset your account password;

- A confirmation message when you successfully changed your password;

- a confirmation message while updating the email address associated with your account at grandebeaute.com;

- a confirmation message that your email address has been successfully updated;

- a confirmation message that your grandebeaute.com account has been successfully deleted;

- confirmation message after you place an order;

- confirmation message after changing your shipping address;

- a confirmation message after completing a payment transaction;

- notification of delivery of your order;

- notification in case of delivery delays or similar changes.

All of these messages are sent as a result of your interaction with our website, as a result of someone else trying to log into your account, or to notify you of a change in the status of your order. Consequently, the frequency of such messages depends largely on your activity on our site.

You can opt out of some of these messages, but we strongly encourage you to avoid them. All of these messages are important either for the security of your account or to let you know the status of your order.

To reliably ensure that you do not receive any such messages, except for the deletion notice, you need to delete your account at grandebeaute.com . Once we send you a confirmation message that your account at grandebeaute.com has been successfully deleted, you will not receive any other such messages from us until you register with grandebeaute.com again.

We may delete your account at your request without sending you a confirmation message. Once you confirm that you want to delete your account, you will not receive any messages from us, except a removal notice, unless you register with grandebeaute.com again .

Group Manual Messages

We may send you group manual messages if you sign up for such messages. You can unsubscribe from them without having to delete your account.

The nature of such messages is primarily promotional and advisory, including, but not limited to:

- special offers for all subscribers;

- Special offers for specific groups of subscribers;

- coupons;

- shopping tips;

- Care tips;

You will receive up to 5 of these messages per week, depending on your subscription settings.

Manual personalized messages

We may send you manually personalized messages for a variety of reasons, including responding to your emails and support requests or in case of delivery problems.

Cookie Policy

Cookies are tiny text files sent by a server as response headers to a client device to be stored and stored on that device and then retrieved by the client device and sent as request headers back to the server during subsequent visits.

We do not and cannot use cookies to disclose personal information.

Like many websites, we use cookies to make your interaction with

grandebeaute.com and to improve your user experience. The information in our cookies is set by us and is not updated by normal web browsers, except for "developer" extensions and other "hacker" solutions, which you may or may not use when accessing our website. Thus, it is unlikely that we will be able to obtain your personal information through cookies that were previously unavailable to us.

Most of our cookies are restricted to our websites. Other web servers should not be able to retrieve cookies set by us, except through hypothetical vulnerabilities in your web browser. To exclude even such a low probability entry point for information disclosure, we do not use cookies to store personal and confidential information. Even then, the information we do store is encrypted.

Information that is not restricted to our web servers and stored in cookies is in no way personal or confidential.

Third Party Cookies

Our websites use third-party tools to collect aggregate statistics about visitor behavior. These tools and services allow us and other websites to do this by setting their own cookies. We do not have access to personal data collected in this way.

Depending on the services we use, some of their cookies may be used to track user behavior on multiple websites. We do not have access to this information, but the third-party services we use to collect statistics do. Please see the respective privacy policies of these services.

Purposes for which we use cookies

Cookies expire either on a certain date and time or after you reach a certain age limit. Cookies are never stored indefinitely. We mainly use short-term cookies and long-term cookies.

Short-term cookies expire shortly after you leave our websites. They are used to store session information, including verifying that the user is logged in, allowing appropriate user access rights, allowing orders to be placed, and allowing payment transactions.

Long-term cookies do not expire before 24 hours, usually much later, but no more than 24 months. They are mainly used when you are not logged in to store important information that is normally stored in your user profile, including but not limited to your shopping cart, your language preferences and data to help you navigate.

Disabling cookies

Although cookies expire sooner or later, you can easily delete them at any time. This process depends on your browser. For this, you can refer to the relevant documentation.

You also have the option of disabling the installation of new cookies. However, disabling cookies may make some basic functions unavailable, including, but not limited to, product selection, order placement, payment transaction, and login.

Web Beacon Policy

Web beacons are image elements embedded in a web page, usually a transparent image of 1 pixel in size. They are not stored on the user's device, but the server can log each download event. Like any other image, web beacons are cached and will not load again as long as they remain in the cache.

We use web beacons as a tool for counting users on different pages, for measuring the effectiveness of advertising campaigns, and for other purposes that prevent us from accessing your personal information that is otherwise unavailable to us.

Children's privacy policy

grandebeaute.com is not intended for use by children under the age of 13. We do not knowingly collect or use information from children under the age of 13. Once we determine that a user is under the age of 13, we immediately erase all information we receive from them.

We also do not share any information we receive from users under 13 with outside parties, including to provide services necessary to complete the sale.

Processing of Information

You agree that we may collect and process your personal information in order to provide quality customer service, recommend personalized products and provide sales. We may process this information through any single transaction or any series of transactions, including but not limited to the following: collecting, recording, storing, and modifying, whether or not we use automated means to do so.

By not participating in

Account deletion

We respect the right of our users to completely opt out of using our website. You can do this by using the website interface or by contacting our customer service if the website is under reconstruction at the time you want to delete your account and there is no way to delete your account yourself.

Once your account is deleted, whether the deletion was initiated by you or us, all of your information will be completely deleted with it. We will no longer be able to provide you with data previously associated with your account, such as your order history.

Unsubscribe from promotions

Although we encourage you to subscribe to our promotional communications, such subscription is not a core feature of grandebeaute.com and is not essential.

You can unsubscribe from our emails by clicking the "unsubscribe" link in any of the promotional emails or by contacting our customer service team.

How we protect personal information

We protect your personal information using multiple levels of abstraction, including but not limited to physical barriers, electronic barriers, SSL transport encryption, software protections, and administrative procedures to ensure the privacy of your personal information.

We limit the number of employees and third-party service providers who have access to your information. Information is shared only as necessary and does not personally identify you, except as required to fulfill our obligations to you, such as providing your name and physical address to the delivery company whose services we provide to ensure delivery.

Although we use adequate standard precautions, we cannot guarantee that the transmission of data over the Internet is 100% secure and reliable. New digital threats emerge every day, and we or you may be vulnerable to such threats. Consequently, we cannot guarantee that any information you transmit to us is actually transmitted to us directly and not through an "intermediary. Nevertheless, we do our best to protect our customers' data. We do not disclose your personal or financial information to anyone except to ensure your order is fulfilled, and we always strive to protect your privacy from new threats.

We identify you by your username and password. If you lose them, another person can access your personal information by impersonating you. You are solely responsible for ensuring that your username and password are not known to anyone other than yourself, and we are not responsible for anyone accessing your data using your username and password.

Your information and third-party partners

We cannot avoid sharing some of your personal information with our third-party partners. None of them receive all of your personal information that we hold. Information is disclosed strictly on a need-to-know basis. We use SSL encryption to transfer your data and only use trusted partners with strict privacy policies.

We work with third parties to provide delivery, payment, marketing, and aggregate statistics.

If and when we contract with third-party partners whose services require us to provide personal information about our users, we do so only after we sign a strict, written data processing agreement that protects your privacy and confidentiality to the same extent as this privacy policy, or more strictly. .

Privacy Policy Updates

We reserve the right to change this Privacy Policy at any time in our sole discretion. We may post a notice of an updated Privacy Policy on our website. We may attempt to contact our users to notify them of changes. We will update the "Last Updated" date at the bottom of this policy.